3 Questions Executives Should Ask Front-Line Workers – Douglas A. Wilson – Harvard Business Review

The higher up you go in an organization, the harder it is to stay in touch with what’s really happening on the front lines. And the bad news—if you hear it at all—is presented only in the best possible light. continue

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s