How Good Customer Service Works

Everyone uses customer service. Although it’s easy to be upset with the bad customer service, getting good customer service isn’t as easy as you think.
“Average hold time is XX minutes…please hold, your call is important to us.”

Top 6 companies keen customer service 

Just how much does customer service matter? To put it bluntly, A LOT. Especially when consumers are bombarded with so many buying options. With endless brick and mortar stores and the vast online marketplace, customer service can make or break